But, have you been able to find the time or resources to create an online presence?
Most probably, not!
And it’s understandable, as many small businesses have limited budgets and employee bandwidth. But remember that a well-made website's amazing benefits are worth the effort. It puts your brand name out there and automates multiple tasks for you.
In this guide, we explain how a website can do wonders for your brand.
1. Increase Visibility and Awareness
Planning to expand your business footprint? Think about how new customers will reach your brand. Sure, advertising through print ads helps. But, they are not sufficient for marketing your brand in this modern world.
For instance, 55% of brand first impressions are visual. And what's your main medium to cash that? A website, of course.
With an optimized website, people can quickly discover your business, learn about what you do, and even make purchases directly from your site. That means more sales opportunities for you. Whether it's through product descriptions, real-life pictures, high-quality images, videos, or reviews from past customers – your digital space lets you draw in potential buyers.
But in the case you don’t have a credible online presence - your prospects will likely go with the competitor instead. And you definitely wouldn’t want that to happen. So, make sure a website is a part of your brand strategy.
2. Establish Authority and Credibility
Customers are increasingly turning to the internet when they need products or services. Stats say that 75% of people use social media to research brands, and if they find incomplete information, they bounce off.
You could be missing out on a lot of potential leads if you don't have a website to put in your social media bios. Even if you have a website, it needs to be optimized for search engines so customers can find your services easily.
This involves using keywords (words or phrases that people commonly type into search engines) strategically throughout your website's content and employing SEO tactics such as backlinking (linking from one page of your site to another).
People are naturally skeptical when they encounter businesses online—after all, there's no face-to-face interaction like there is in a brick-and-mortar store—so having an informative website with helpful content is essential for building trust with visitors.
An up-to-date blog section on your site will help demonstrate that you know what you're talking about regarding topics related to your industry or niche. By providing valuable insights through blog posts that cover current trends and topics in detail, you'll be able to establish yourself as an authoritative figure in your area of expertise and prove that you're knowledgeable about what you do.
3. Expansion into New Markets
Your site will allow customers to purchase directly from you online rather than having to go through a third-party vendor or come into a physical store location. With an eCommerce site, one could potentially move into any market they want.
All it takes is selecting the right payment gateway and shipping options that fit the customer's needs and local laws and regulations in the target market. And with digital marketing tactics such as targeted ads on social media platforms like Facebook, you can reach potential customers in any country you choose to do business with.
You should regularly update it with fresh content relevant to your industry so that customers are kept informed of any news or developments related to your business. This type of content also gives prospective customers something interesting to read while they wait for their order or visit your store location if applicable
4. Free (Or Affordable) Advertising Opportunities
Small businesses are often at a disadvantage when getting their name out there. Advertising can be expensive, and not all small businesses have the resources to pay for traditional marketing campaigns.
Do you want to market your business but are worried about the associated costs? No sweat because your website can take care of it. When your digital platform is ready, use it to market your products, services, and build your authority.
Your website can provide free or affordable advertising opportunities by utilizing search engine optimization (SEO). When done correctly, SEO can help you rank higher than your competitors and drive more traffic to your website. It takes time and effort to do SEO properly, but the rewards are worth it since SEO is one of the most cost-effective ways to get people to visit your page.
Likewise, social media platforms such as Twitter, Facebook, and Instagram are incredibly powerful tools for connecting with potential customers and promoting your business. With these platforms, you can create engaging content that will help spread awareness about what you offer and draw people in.
Best of all, your site gives you control over how information about your business is presented online. Since you own the domain name, you control exactly what information appears on the web about your company. This includes customer reviews and contact information or blog posts that may contain promotional material or discounts offered by the company.
5. Increased Efficiency
One of the most compelling reasons to have a website for your small business is to save time. With automated processes, you can free up time that would normally be spent on manual labor, such as manually entering orders or filling out paperwork. Automation allows you to focus on other important aspects of running a successful business, such as customer service or marketing efforts.
You can reduce overhead costs related to hiring employees and paying for their wages and benefits by automating tasks like order placement and payment processing. Furthermore, with automated processes in place, you don't need as many people working on different tasks which will also help you save money in the long run.
Customers will appreciate being able to get their questions answered quickly. 68% of customers don't want to talk to someone or wait in line to get their desired information. So, it's high time you put wheels under your business tasks, and let your customers help themselves. A well-done website means you don't have to micromanage everything.
A website allows you to save time, tailor content for your target market, and maximize outreach potential. With greater reach comes the potential for more leads and, ultimately, an increase in sales. It offers small business owners an accessible way to grow their ventures and remain competitive in the digital world.
With Amazon & Etsy dominating so many markets, having your own website is essential - from branding to visibility and presence. A website is vital for any small business serious about increasing sales and propelling their company into success.
With the help of professional website design, such as from our web design agency Bangkok, you can quickly set up your company site and customize it to your unique business model and objectives. If you're ready to take your small business to the next level with a website, contact us for web design service in Bangkok, and we'll take it from there!